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CX

Revolutionizing the Patient Experience and Accelerating Consumer Centric Care

How are you creating a more patient centric approach and redefining how healthcare is delivered in the future?
Article

Sales

Why Should You Partner with GDS Group?

How can attending an event as a sponsor help you to deliver success?
Article

Operations

How to Futureproof Your Supply Chain Strategy

Global supply chains are under greater stress than ever, but how can moving from transition to transformation help us to realize success?
Article

Marketing

Are you Marketing to Me?! Personalization at Scale

How can we create an irreplaceable role for our brand in consumers’ lives with personalized marketing?
Article

Operations

Trends Transforming Frontline Operations Management

Versatility is the name of the game in the modern business, so how might we bolster our frontline operations to make it a reality?
Article

CX

Instant Gratification – When Self-Help Is the Best Help

How to give digital-first customers what they want, when they want it without creating friction points.
Article

CX

Customer Experience – The Trends of 2022 & Beyond

Create new digital communications interactions by turning notifications and transactions into meaningful conversations and to stay ahead of the curve.
Article

CX

From Notifications to Enhanced Communications

Create new digital communications interactions by turning notifications and transactions into meaningful conversations and to stay ahead of the curve.
Article

HR

Hello Hybrid: The Future of Hybrid Working

Remote work is here to stay, how can organizations embrace and thrive in the new normal?
Article

Marketing

The Power of TikTok – Brand Building Through Micro-Storytelling

TikTok has become an increasingly powerful force in social media but how can we use it to drive business value?'
Article

HR

The Great Resignation, A Great Awakening?

The Great Resignation has caused attrition to soar in businesses worldwide, but how might we prevent its negative impact?
Article

HR

Behavioral Economics in Practice: Values, Data, and Design Thinking

The theory of behavioral economics can help us to reveal new facets of the mind, but can it help to deliver a better HR function?
Article

IT

3 Pillars of Web 3.0: More than Crypto

Web 3.0 is set to redefine the internet but what are some of the cornerstones we can expect to come to the fore?
Article

IT

The Challenges of Implementing AI: Part 1

How Artificial Intelligence (AI) is shaping the future.
Article

HR

How to Create a Culture of Compliance

Protecting your people, protecting your brand
Article

CX

Transforming CX for the Millennial and Gen Z Buyer

The Future of CX - How to connect, engage and convert the Millennial and Gen Z consumer.
Article

Sales

Data Driven Success – Revenue Growth Strategies

Treating data and analytics as assets and maximizing their economic value.
Article

Operations

Supply Chain Resiliency: Understanding the Current Landscape and Mitigating Risk for Your Clients

How can we improve client satisfaction through a unified risk management view and understand client data across multi-modal, multi-regional standards?