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Operations

HSE technology isn’t one-size-fits-all

In a people-oriented industry like health and safety, technology isn't necessarily a silver bullet. But if done right, it can help reduce complexity.

IT

Newsflash: the CISO is no longer concerned with security

Is the CISO transitioning to a more advisory role when it comes to identifying and highlighting business risk?

Drilling down: the analytics revolution in oil and gas

If there’s one industry that should know a thing or two about extracting the maximum value from the resources at its disposal, it’s the oil sector.

Marketing

Process is the new black: understanding digital disruption

According to marketing whizz Lisa Arthur, better addressing the needs of customers has to start with a look at what you're doing internally.

HR

Are your recruits more digital than your HR department?

The workforce is changing. Your ability to keep pace with those changes and meet ever-increasing employee expectations will be key.

IT

Digital transformation: an analyst’s view

As the role of information in business evolves, so must the CIO. CIOs must take a digital leadership role – despite the business and career risks.

IT

Reducing complexity: embracing technology’s golden rule

Complexity is a barrier to user satisfaction, which in turn is key to the success of any IT project. Please: don't make our heads hurt.

IT

Legacy tech, and making the case for pragmatic IT

When does today’s shiny new plaything become tomorrow’s technological burden? Walking the legacy tech tightrope is key to project success.

Marketing

Millennial marketing lessons from the LADbible

How can your brand reach the elusive millennial consumer? How do you understand and engage with them? LADbible’s Arian Kalantari & Ian Moore explain.

IT

Why can’t telcos get customer experience right?

The telecoms industry as a whole typically performs poorly when it comes to customer experience. So where does it need to change?

Marketing

The digital marketing challenge (and how to tackle it)

Delivering exceptional customer experience isn’t just about becoming more customer-centric. It involves maximising data from every interaction.

IT

Process unchained: unlocking the true potential of BPO

Business process outsourcing is not just about cost reduction. At least not according to the executives we’ve been speaking to here at Meet the Boss.

IT

Cloud: regaining control of enterprise IT

IT has to embrace cloud as a means of meeting both expectations and demand from the business. So how can cloud help IT get on the front foot?

IT

Data centre security: from bolt-on to built-in

Virtualised networks, changes in workloads and traffic, and the increasing criticality of business data: all pose new security challenges.

IT

Time Inc’s journey to customer centricity

Digital disruption in publishing has been well documented. So what has it meant for one of the world's oldest and best-loved media brands?

Sales

Driving Lamborghini forward

Few emblems are as iconic as Lamborghini's rampaging bull. But creating a super-brand takes more than a snazzy logo, explains CEO Stephan Winkelmann.

HR

Liane Hornsey Reveals Google Hiring Process Secrets (Full Video Interview)

Consistently attracting top talent has as much to do with the company’s internal workings as its meticulous hiring process

CX

How great service transformed Zappos.com

Tony Hsieh doesn’t care if you’re passionate about shoes. To fit in at Zappos, you have to be passionate about just one thing: offering great service.

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