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Sales

How to Connect Your Sales and Marketing Teams

Senior executives say a closer relationship between Sales and Marketing is the key to scaling lead and revenue generation

CX

Using technology to improve the customer experience

How are AI chatbots improving the customer service experience from a customer’s point of view and from a business’ point view?

IT

The Modern CIO: Developing a Dynamic Leadership Approach

It's never been more difficult to lead by example in today's organizations, how then, are CIOs looking to move with the times?

CX

What is the Voice of the Customer in 2022?

Why is the voice of the customer important? What are the benefits for the brand and the consumer?

IT

Your Guide to Cybersecurity Risk Prevention in 2022

Cybersecurity risk prevention is pivotal to the modern organization but how can we more effectively prevent cybersecurity breaches?

IT

The Key to Digital Business Transformation in 2022

Digital business transformation strategies, connectivity, and how it can help improve operations, customer service, and business agility. 

HR

How Can HR Leaders Effectively Improve Employee Wellbeing in 2022?

HR Leaders need to more effectively balance the personal and professional needs of employees to improve wellbeing.

Operations

How to Improve Supply Chain Sustainability in 2022?

Sustainable operations are vital in achieving competitive advantage for the entire supply chain.

CX

Top 3 Challenges in Customer Experience (CX) Automation 2022

Top priorities in getting CX and automation right in their businesses.

IT

Digital Innovation Strategy 2022: 5 Tech Leaders on their Ongoing Goals

Defining and redefining your ongoing digital innovation strategy must be top-of-mind in 2022. How then, are execs altering priorities at this time?

Marketing

Modern Customer Journey: 5 Marketing Leaders on CX Revolution in 2022

Customer experience has changed and it's time for businesses to change with it. Here's our guide on how to transform CX in 2022.

Sales

How Can Modern Sellers Effectively Increase Consumer Engagement?

Following the trials and tribulations of 2020, have efforts to transform customer service been successful? How can we guarantee future success?

HR

Employee Benefits: The Key to Success in the Post-Pandemic?

Providing meaningful employee benefits will be critical when differentiating yourself from competitors, but what should they look like?

IT

The Future of Banking: Investing in Strategic Automation

In order to keep up with rapid change in the banking industry, innovation is pivotal. How then should we implement strategic automation?

IT

6 Finance Executives on The Future of Banking

As banks acclimate to operations in the post-pandemic, it is essential that they also prepare for the future of banking and all that that encompasses.

Marketing

How to improve Customer Experience with AI enabled Sentiment Analysis

AI enabled sentiment analysis is a powerful means of bolstering our customer experience potential, but how do we action it?

IT

6 Information Security Challenges Facing the CISO in 2021

2021 is a year for proactive security leadership and operations. Here are 9 cyber experts on the key to realizing success.

HR

12 CHROs on the HR trends driving change in 2021

HR is at an inflection point and though it currently faces one of the largest challenges in its history, it has already begun to weaponize change.

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