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Article
Marketing
What Do AI Sentiment Analysis Algorithms Mean for Marketing?
AI sentiment analysis algorithms can finally unlock the power of unstructured data for marketers—but what effect will this have on privacy?
Article
CX
Is There a Glimmer of Hope for Retailers in Trouble?
Advice from industry heavyweight Andrew Jennings could save retailers in trouble after another tough year on global high streets
Article
Sales
Converting Skeptics: Why Social Media Monitoring Is Critical to Sales Success
Sales trailblazers say social media monitoring is the only way to convert skeptical prospects
Article
Marketing
Relevance After Millennials: MTV’s Research Unveils Characteristics of Generation Z (Video Keynote)
Can businesses, slow to respond to millennials, take advantage of MTV’s research into the unique characteristics of generation Z?
Article
IT
Global Confidence in Healthcare Technology Advances Ahead of 2019
The healthcare technology industry is benefiting from a boost in global confidence as evidenced by major strides forward over the past year
Article
Operations
The Pressure is On: Companies Reconsider Importance of Health and Safety
Investors, consumers, and workers look for companies to adopt safe, healthy and environmentally-conscious cultures.
Article
Marketing
5 Key Points to Support an Omnichannel Strategy (Insights for 2020)
Insights from the engineer behind one of the world's greatest brands.
Article
The Top 5 Executive Challenges in Oil and Gas for 2018
What are the greatest challenges facing executives in the Oil and Gas industry?
Article
Operations
Employees don’t buy-in: EHS initiatives aren’t working… yet
EHS executives have been struggling to get employees to embrace safety at work, but there are signs that change is coming
Article
Marketing
Dark social: Handle with care
Buying decisions are made in dark social, but marketers could kill the trend if they don’t learn from their mistakes
Article
Marketing
Content ROI: How to kill a brand
Marketing strategies are getting easier to measure and less valuable for consumers
Article
Marketing
Game changer: Immersive marketing within virtual worlds
Growth in computer games got the attention of tech giants, so should marketers get immersed themselves?
Article
Marketing
Data protection is from you: GDPR and better mailing lists
New legislation could do wonders for brand perception at a time of growing cynicism
Article
CX
Change your employees’ mindset, or go under
Retailers are running out of time to train employees to embrace change
Article
CX
Retail, like sport, is making itself redundant
Struggling retailers can’t match online only sales, so we ask will sport soon follow their rocky lead with the arrival of new tech?
Article
Sales
The Guide to B2B Social Selling: Part one – Let’s get you set up
Your basic guide to getting ready in the social space for B2B sales
Article
Sales
Big Data Analysis at Work: Big Change, Increased Employee Productivity
Big data analysis applied to the workplace can improve stagnating productivity figures amongst employees of the knowledge economy
Article
CX
Silos can rescue or ruin retail empires
Silos are known to cause all sorts of headaches for executives, but now they could save a struggling industry
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