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Article
IT
A Return to Empathy in Healthcare: Reflections on Dancing Doctors
What can pediatrician Tony Adkins’ unconventional approach to human connection teach us about empathy in healthcare?
Article
Marketing
The Surprising Benefits of Implicit Cause Marketing
The solution to avoiding backlash over philanthropic cause marketing efforts might be an internal rather than an external push
Article
Operations
The Role of Occupational Mental Health In Talent Acquisition and Retention
Talent management is getting tougher, but there are significant advantages for business leaders that actively embrace occupational mental health
Article
Marketing
Employee Advocacy: Scaling Social Media for 2019
Can employee advocacy finally make social media scalable for marketers in 2019?
Article
Marketing
Virtual Polarity: Marketers Far from Consensus On Social Media Influencers
Marketers debate the effectiveness of social media influencers, so will advertising spend decline?
Article
Marketing
What Do AI Sentiment Analysis Algorithms Mean for Marketing?
AI sentiment analysis algorithms can finally unlock the power of unstructured data for marketers—but what effect will this have on privacy?
Article
CX
Is There a Glimmer of Hope for Retailers in Trouble?
Advice from industry heavyweight Andrew Jennings could save retailers in trouble after another tough year on global high streets
Article
Sales
Converting Skeptics: Why Social Media Monitoring Is Critical to Sales Success
Sales trailblazers say social media monitoring is the only way to convert skeptical prospects
Article
Marketing
Relevance After Millennials: MTV’s Research Unveils Characteristics of Generation Z (Video Keynote)
Can businesses, slow to respond to millennials, take advantage of MTV’s research into the unique characteristics of generation Z?
Article
IT
Global Confidence in Healthcare Technology Advances Ahead of 2019
The healthcare technology industry is benefiting from a boost in global confidence as evidenced by major strides forward over the past year
Article
Operations
The Pressure is On: Companies Reconsider Importance of Health and Safety
Investors, consumers, and workers look for companies to adopt safe, healthy and environmentally-conscious cultures.
Article
Marketing
5 Key Points to Support an Omnichannel Strategy (Insights for 2020)
Insights from the engineer behind one of the world's greatest brands.
Article
The Top 5 Executive Challenges in Oil and Gas for 2018
What are the greatest challenges facing executives in the Oil and Gas industry?
Article
Operations
Employees don’t buy-in: EHS initiatives aren’t working… yet
EHS executives have been struggling to get employees to embrace safety at work, but there are signs that change is coming
Article
Marketing
Dark social: Handle with care
Buying decisions are made in dark social, but marketers could kill the trend if they don’t learn from their mistakes
Article
Marketing
Content ROI: How to kill a brand
Marketing strategies are getting easier to measure and less valuable for consumers
Article
Marketing
Game changer: Immersive marketing within virtual worlds
Growth in computer games got the attention of tech giants, so should marketers get immersed themselves?
Article
Marketing
Data protection is from you: GDPR and better mailing lists
New legislation could do wonders for brand perception at a time of growing cynicism
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