Attendees Include
Global Vice President of Customer Experience
Pearson
Vice President IT Customer Experience
Luminis Health
Director of Strategic Initiatives
Mount Sinai Health System
VP, Product Innovation & Digital Optimization
Comcast
System Vice President Patient Experience
Advocate Aurora Health
Global Head of Digital Product Experience
ClearChoice
VP CX
Canada Goose Inc
Vice President, Customer Success (Field Technology)
Northwestern Mutual
VP Customer Experience & CRM
GEICO
Senior Manager, Email & Marketing Automation
Emerson
SVP Instructional Design Strategy & Innovation
Wells Fargo
Senior Director of Classroom Experience & Innovation
Adtalem Global Education
Director - Customer Experience
Principal Financial Group
VP, Data Science, Data Engineering, and Analytics
eHealth Insurance
Director - Customer Care Analyst and Vendor Liaison
Paysafe Group
Vice President, Head of Products & Platform
Western Union
Vice President Customer Experience
Alphabroder
Director, Experience Design
BMO Financial Group
CIO/CTO
Capital Brands LLC
VP Digital Products
Northwestern Mutual
Director, Insights and Scaled Research
Facebook
VP Sr. Product Mgr for Mobile Banking USA
TD Bank
Vice President, Marketing & Communications
Sompo International
Vice President, US Customer Service
Prudential Financial
Director Customer Journeys - Consumer Tax
H&R Block
Senior Director, Global Digital Commerce
Colgate Palmolive
Director Retail Industry Solutions
T-Mobile
Chief Digital Officer
Signet Jewelers
Vice President, Digital Strategy
Unum Group
President, Ambetter Health
Centene Corporation
Vice President, Industry & Customer Development
Kellogg Company
Director Technology | Innovation
Kaiser Permanente
Director, Product Experience Design
Mastercard
Director, Data Science & Data Products
FreshBooks
Vice President of Customer Experience
CHEP
Sr. Director Customer Service
Pentair
Vice President, Product and Design - Platform Experience
Sony Pictures Entertainment
Senior Director Customer Support
Hunter Douglas
Chief Technology Officer
Zions Bancorporation
Director, Exploration & Culture Innovation Accelerator
Charles Schwab
SVP, Business Digital Officer for Consumer and Business Banking
U.S. Bank
VP Customer & Digital Experience
Comcast
Vice President International, Business Relations & Digital Transformation
Aramark
Vice President Digital Marketing Strategy & Operations
Caesars Entertainment
Senior Vice President of Call Center Transformation
Frontier Communications Corporation
Director, Consumer Engagement & Loyalty
Tommy Hilfiger
Vice President, Digital Engagement
Aflac
Americas Service Director
Abbott
Senior Director, Customer & Employee Experience
Experian
Senior Director, Guest Insights
Vail Resorts
Director of CX for Retail
Clayton Homes
Director Customer Experience
Jack Henry & Associates
Vice President Business Operations
Allegion, PLC
Director, Marketing and Communications
Sentara Healthcare
VP eCommerce & Digital Growth
Sysco
Sr Director, Voice Contact Center Systems & Collaboration
Wyndham Hotels & Resorts
Senior Director of Customer Satisfaction & Quality
Schneider Electric
Director, Customer Experience
Brooks Brothers
Director, Digital Customer Experience
Allegion, PLC
Director, Innovation Accelerator Product Lead
Charles Schwab
Director of Customer Experience
Ashley Furniture Industries
Senior Director, Customer Experience Communications
Comcast
Director CRM User Experience
University of Southern California
Director CX
BMO Financial Group
Director, Customer Service Defect Elimination
Saks OFF 5TH
Global Customer Service Director
Stanley Black & Decker, Inc.
Vice President of Client Support
Relias Learning
Director of Sales Enablement
Sentara Healthcare
Vice President of Customer Service Excellence TAA - North America
Wolters Kluwer
Director, Customer Experience Program Manager
Union Bank
Vice President, Global Customer Support
Diligent Corporation
Director, Customer Experience
Sleep Country Canada
AVP, Digital Care Strategy & Operations
COX Communications
Deputy Chief Technology Officer
Point32Health
AVP, Customer Experience
DormaKaba
Vice President Worldwide Customer Support & Aftermarket Sales
Embraer
Vice President Business Intelligence
Prudential Financial
Senior Director, Field Experience Insights
Northwestern Mutual
Clinical Operations Officer
Los Angeles County Department of Health Services
Chief Lodging Officer
Marriott International Inc
Head of Digital Experiences
Goldman Sachs Bank
Sr. Technical Product Manager - CX
Paysafe Group
VP, SMB Customer Success
Relias Learning
Sr. Director, Customer Experience
Eli Lilly and Company
Director - Supply Chain & Customer Care
Berry Global
Vice President, eCommerce
Medline Industries, Inc.
Group Leader (Senior Director) | Loyalty, MarTech
Western Union
Digital Experience Technical Director
CSX
Director, Customer Care
Hoya Vision Care